I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Pendant Lighting but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. Heartiest congratulation to you! If you think to buy Rosdorf Park Twedt 1 - Light Kitchen Island Linear LED Pendant as gift to someone. I wish you have a nice experience shopping and get fast shipping.
Love shopping at Wayfair... love the quality, price and service. I returned Pendant Lighting, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. Number of Lights: 1 Fixture Design: Kitchen Island Overall Height (Hanging): 100'' Fixture: 6'' H x 43'' W x 12'' D Primary Material: Metal
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them! Loved this Pendant Lighting a lot! A must own it! It's a good thing that I was able to find this furniture. and I really love this product so much.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! Number of Lights: 1 Fixture Design: Single Overall Height (Hanging): 90'' Fixture: 16'' H x 7'' W x 7'' D Primary Material: Metal; Glass
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. I ordered a Pendant Lighting from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
I've finally ordered a Pendant Lighting on Wayfair a while ago and it is better than my old Pendant Lighting I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! I love my this Pendant Lighting. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Pendant Lighting with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! Number of Lights: 1 Fixture Design: Single Fixture: 10'' H x 7'' W x 7'' D Primary Material: Metal Shade Material: Glass