Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company. I bought it as a New Year present for me. The Ceiling Fan came as picture and is perfect! Everything matches everything. I bought an extra for a friend's birthday gift, and I'm going to buy two more as gifts. Love love love!
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Ceiling Fan was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Room Size: Medium rooms (up to 12 X 14) Blade Span: 42'' Mounting: Flush Light Kit Included: Yes
We ordered a Ceiling Fan which had been difficult to find, and when the Ceiling Fanarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
The Quality of Ceiling Fan I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. This is a great Zoomie Kids 42" Spinney 4 - Blade Flush Mount Ceiling Fan with Pull Chain and Light Kit Included and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color.
I order a Ceiling Fan on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Room Size: Medium rooms (up to 12 X 14) Blade Span: 42'' Mounting: Flush Light Kit Included: Yes
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Ceiling Fan, one I had priced locally and found on Wayfair for less than half the retail cost. When the Ceiling Fan arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Ceiling Fan the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Ceiling Fan. I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Ceiling Fanthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Ceiling Fan that in the past I kept the item instead of returning it. It arrived on time. I have had many Ceiling Fan(s) before, but this one is the best. It's also stylish and am very happy to have bought it.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Room Size: Great rooms (larger than 18 X 20) Blade Span: 42'' Mounting: Downrod